This Privacy Policy applies between you, the User of the iHashing Academy mobile application (“App”), and
iHashing Technology Co. Ltd (“iHashing”, “we”, “us”, or “our”), the owner and provider of the App and related services.
The Policy governs our collection, use, storage, and disclosure of any Data in relation to your use of the App, including access to Blockchain and Web3 courses, educational content, and associated desktop services.
By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy.
Account: The personal information, credentials, and payment information (if applicable) used to access courses and services.
Data: All information you submit or that is collected through the App, including Account details, learning activity, and automatically collected technical information.
Content: Educational videos, reading materials, tests, and other resources provided in the App.
Service: The online learning platform, courses, progress tracking, and related features made available through the App and linked desktop website.
User: Any individual who accesses or uses the App.
We collect the following categories of Data to deliver and improve your learning experience:
Personal Information You Provide:
- Name
- Date of birth (if provided)
- Job title and profession
- Contact information (email address and telephone number, where applicable)
- Demographic information (such as preferences and interests)
- Account credentials and profile details
- Learning-related Data: course enrollments, progress, test scores, completed modules, and certificates
- Any communications or feedback you send to us
Financial Information: Credit or debit card details (processed securely via third-party payment providers when you make purchases, if applicable).
Automatically Collected Information:
- IP address
- Web browser type and version (where applicable)
- Operating system and device type
- App usage data: videos watched, content read, time spent on modules, navigation patterns, and exit points
- Unique device identifiers and session information
- Cookie or similar tracking technologies (for functionality and analytics)
We do not collect sensitive personal data such as precise location, health information, or biometric data unless you voluntarily provide it.
We use your Data for the following purposes:
- To create and manage your Account and provide access to courses
- To enable seamless learning across devices (mobile and desktop) without losing progress
- To track and display your learning journey, generate certificates, and support your educational goals
- To improve our products, services, and educational content
- For internal record keeping and platform analytics (in aggregated or anonymized form where possible)
- To send important service communications or, with your consent, promotional materials related to Blockchain and Web3 training
- To conduct market research or customize your experience (with options to opt out)
- To comply with legal obligations
We do not sell your personal Data.
Your Data may be shared only in limited circumstances:
- With trusted service providers (e.g., cloud hosting, analytics, payment processors, or email services) who are contractually required to protect your Data and use it only for the purposes we specify.
- With educational partners or instructors solely as necessary to deliver courses and certificates.
- In aggregated, anonymized form for statistical or research purposes.
- In the event of a business transfer (sale, merger, or acquisition), with prior notice where required and subject to the same protections.
- When required by law or to protect our rights and the security of the App.
Third-party service providers have access to Data only to the extent necessary to perform their functions and must comply with this Policy and applicable data protection laws.
We store your Data securely using appropriate physical, electronic, and managerial procedures. All personal Data is retained only as long as necessary for the purposes outlined above, or as required by law. Communications Data may be retained for up to one year where relevant.
You have the right to:
- Access, view, correct, or update your Data through your Account settings
- Restrict certain uses of your Data (e.g., for direct marketing)
- Request deletion of your Account and associated Data (subject to legal obligations)
- Withdraw consent where processing is based on consent
- Opt out of non-essential cookies or tracking
You may access certain parts of the Service without providing personal Data, though full functionality may require Account registration.
To exercise these rights or request a copy of your Data, please contact us (a small administrative fee may apply where permitted by law).
The App is intended for users aged 18 and above. We do not knowingly collect personal Data from children under 18. If we become aware of such collection, we will delete the Data promptly.
Your Data may be transferred to and processed in jurisdictions outside your country of residence, including locations where our service providers operate. We ensure appropriate safeguards are in place to protect your Data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified within the App and on our website. Your continued use of the App after such updates constitutes acceptance of the revised Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@ihashing.hk
Company: iHashing Technology Co. Ltd
We are committed to addressing your inquiries responsibly and transparently.
